Shipping and Delivery Policy

Thank you for shopping at HirotoInd.com We strive to provide a smooth and reliable shopping experience. This Shipping and Delivery Policy explains our shipping procedures, delivery times, and costs for orders placed on our website. Please read the policy carefully.

1. Shipping Locations

We currently ship to the following regions:

If you live outside of our shipping areas, please contact us at [insert contact email] to inquire about potential shipping options.

2. Processing Time

• Order Processing: After you place an order, we will begin processing it immediately. Orders are typically processed within [insert time frame, e.g., 1-2 business days]. However, please note that processing time may vary depending on product availability or other circumstances.
• Business Days: Our business hours are from [insert hours, e.g., 9:00 AM to 6:00 PM, Monday to Friday]. Orders placed after business hours or on weekends/holidays will be processed the next business day.

3. Shipping Methods and Delivery Times

We offer several shipping methods to accommodate our customers. Please review the available options and estimated delivery times:

Shipping Method Estimated Delivery Time

• Standard Shipping [5-7 business days]
• Expedited Shipping [2-3 business days]
• Express Shipping [1-2 business days]

Please note that delivery times are estimates and can vary depending on factors like carrier delays, weather, or customs processing.

4. Shipping Costs

Shipping costs are calculated based on the shipping method and destination. You will be able to view the total shipping cost before completing your purchase at checkout.

• Free Shipping: We offer free standard shipping on orders over [insert order amount, e.g., $50] within [insert regions, e.g., the United States].
• Additional Fees: International orders may incur additional fees such as customs duties or taxes. These charges are the responsibility of the customer.

5. Order Tracking

Once your order is shipped, you will receive an email confirmation with tracking information. You can track your order through the carrier’s website or using the tracking link provided.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, there may be circumstances beyond our control (e.g., weather, strikes, or carrier delays) that could affect the delivery time. In the case of any delays, we will notify you as soon as possible.
If you experience any issues with your delivery (such as a lost package or damage during transit), please contact us at [insert email or phone number], and we will work with the carrier to resolve the issue.

7. Incorrect or Incomplete Address

Please double-check the shipping address you provide at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information. If you notice an error in your shipping address after placing an order, please contact us immediately at [insert email or phone number] to make corrections.

8. International Shipping

For international orders, please note the following:

• Customs Duties and Taxes: Depending on your country, customs duties and taxes may apply to your order. These fees are determined by your local customs office and are the responsibility of the customer.
• Shipping Time: International shipping can take longer than domestic shipping, depending on the destination. We provide estimated delivery times at checkout, but please note that customs processing may cause delays.

9. Shipping Restrictions

We are unable to ship to P.O. Boxes, APO/FPO addresses, or certain restricted locations. Please ensure that your shipping address is valid and complete.

10. Returns and Exchanges

For information about returning or exchanging items, please refer to our Returns and Exchanges Policy [insert link to policy].

11. Changes to This Shipping Policy

We reserve the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about our shipping practices.

12. Contact Us

If you have any questions or concerns about shipping and delivery, please don’t hesitate to contact us:
Email: info@hirotoind.com
Phone: +91 99855 48055
Address: 2nd floor, H no 2-4-674, road 10, New Nagole, Kothapet 500068.